Privacy Policy

This Privacy Policy explains how personal information is collected and used when you visit KoKinMa, subscribe to updates, purchase products or services, or otherwise engage with this website.

KoKinMa is committed to respecting your privacy and handling your personal information with care.

Who we are

KoKinMa is a creative wellbeing world created and published by Rainbird Enterprises Ltd.

Rainbird Enterprises Ltd is registered in England and Wales (Company No. 10934105).

For the purposes of UK data protection law, Rainbird Enterprises Ltd is the data controller.

What information we collect

We may collect and process the following information:

Your name and email address
Contact details you choose to provide
Information you submit through contact forms
Payment information (processed securely by third-party providers)
Information relating to purchases, bookings or commissioned services
Any information you choose to share with us through correspondence

We only collect information that is necessary to provide our services, fulfil purchases, respond to enquiries, or improve your experience.

How your information is used

Your information may be used to:

Respond to enquiries
Provide access to stories, music, Journeys or other digital content
Process purchases and payments
Deliver commissioned services, including Lantern Songs
Communicate with you about products or services you have requested
Send occasional updates where you have chosen to subscribe
Meet legal, accounting or regulatory obligations

We do not sell, rent or share your personal information for marketing purposes.

Email updates

If you choose to stay connected with KoKinMa, your name and email address will be securely stored using Systeme.io (or any successor email platform used by KoKinMa).

We use this service to send occasional letters, updates about new stories, music, Lantern Songs, Journeys, events and other developments within the KoKinMa world.

You can unsubscribe at any time using the link included in every email.

Payments

Payments are processed securely through trusted third-party payment providers, such as Stripe.

We do not store your payment card details.

Payment providers process your information in accordance with their own privacy policies.

Cookies and website functionality

This website uses cookies to:

Ensure the website functions correctly
Support secure payments
Remember your preferences
Improve website performance and user experience

You can manage your cookie preferences at any time using the Cookie Settings link in the website footer.

How your information is stored

Reasonable technical and organisational measures are taken to protect your personal information.

Your information is stored securely and retained only for as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations.

Where third-party providers process personal information on our behalf, they are required to do so securely and in accordance with applicable data protection law.

Sharing your information

Your information may be shared only where necessary with trusted service providers, including:

Website hosting providers
Email and marketing platforms
Payment processors
Digital content delivery providers
Professional advisers, such as accountants or legal advisers
Regulatory authorities where required by law

We require all third parties to process personal information responsibly and in accordance with applicable data protection legislation.

Your rights

Under UK data protection law, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information, where applicable
Object to or restrict certain types of processing
Request a copy of the information we hold about you

If you wish to exercise any of these rights, please contact us using the details below.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Rainbird Enterprises Ltd.

Email: hello@kokinma.com

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to our services, technology or legal obligations.

The latest version will always be available on this website.